If your wine has been damaged in shipment or if the wine is defective due to a fault in the wine, you may return it to us for a replacement within 30 days. Please contact firstname.lastname@example.org or (503)583-8356 for details.
As a result of many state law restrictions, we ship only to states where direct shipping is permitted by law.
Please contact us at email@example.com or by calling (503) 583-8356 for shipping to your state. State laws are in a constant state of flux. We do not ship to P.O. Boxes and someone 21 years of age or older must sign for the shipment. All orders are subject to compliance checks per user.
All free shipping goes via ground shipping. Weather conditions (extreme heat or freezing temperatures) across the US certainly create challenges for shipping wine. When temperatures while in transit could adversely affect your wine, we suggest several weather safe options for you. Primarily, in extreme cold or heat, we recommend the following options:
Choose 2nd Day Air and a business address for fast delivery and ensured signature. Shipping 2nd Day Air will reduce the time in transit. Business addresses are also a good option in these cases since there is someone there to sign for deliveries. 2nd Day Air does have an increased cost, but this is the best way to get it there safely in a timely fashion.
If you would like us to hold the shipment, please contact us at firstname.lastname@example.org or (503) 583-8356 and we will ship it once the weather conditions are suitable In this case, we will watch the weather closely and will remove the hold and ship your order as soon as conditions permit. We will keep you regularly updated in regards to your shipment.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
We do not share any of your information to anyone.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have any questions please contact us via email@example.com or by phone at (503) 583-8356.